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Privacy Policy

Last updated: August 7, 2026

This Privacy Policy explains how My Heart Room collects, uses and protects information when you visit our website, join our waitlist or use the My Heart Room interactive demo.

1. Information We Collect

Waitlist

If you join the My Heart Room waitlist, we collect the email address you provide. Providing your email address is voluntary. Without it, we cannot add you to the waitlist or send you updates.

Interactive Demo

When you use the My Heart Room demo, you may make selections, interact with activities or enter information into certain tools. This may include:

  • focus-time selections;
  • answers or choices within the demo;
  • interactions with games or wellbeing tools; and
  • information you voluntarily type into an interactive feature.

The demo is not intended for submitting sensitive personal, medical or confidential information.

Technical Information

Our website and hosting providers may process limited technical information such as your IP address, browser type, device information and basic server logs. This may be used for security, troubleshooting and operation of the website and demo.

2. How We Use Information

We may use information to:

  • operate the My Heart Room website and demo;
  • provide the features you choose to use;
  • manage the My Heart Room waitlist;
  • send launch, product and early-access updates;
  • improve and troubleshoot the product;
  • maintain security; and
  • respond to questions or requests.

We do not use information submitted through My Heart Room to provide medical diagnosis or treatment.

3. Emails

If you join our waitlist, we may send you My Heart Room launch, early-access and product updates. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

4. Service Providers

We may use third-party providers to help us host our website and demo, manage our waitlist, send emails or provide technical services. These providers may process information as necessary to provide their services to us, and some may process or store information outside Hong Kong.

We do not sell or rent your personal information.

5. Cookies and Analytics

We may use cookies or similar technologies that are necessary for website operation, security and basic functionality. If we introduce additional analytics, advertising or tracking technologies, we may update this Privacy Policy and provide any additional notice or choices that are required.

6. Data Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. If you unsubscribe from our waitlist, we will stop sending you updates and remove your information when it is no longer required, except where limited information needs to be retained for legal, security or administrative purposes.

7. Data Security

We take reasonable steps to protect information from unauthorised access, loss, misuse or disclosure. However, no online service or storage system can guarantee complete security.

8. Your Choices and Rights

You may contact us to:

  • unsubscribe from emails;
  • ask to be removed from the waitlist;
  • ask whether we hold personal information about you;
  • request access to your personal information; or
  • ask us to correct inaccurate information.

We may need to confirm your identity before completing certain requests.

9. Children

My Heart Room is intended for a general audience and is not specifically designed to collect personal information from children. If we introduce features specifically intended for children in the future, we will update our privacy practices accordingly.

10. Changes to This Policy

We may update this Privacy Policy as our website, demo and product develop. The latest version will be posted on our website with the updated date.

11. Contact

For privacy questions, access, correction or removal requests, please contact myheartroomapp@gmail.com.

My Heart Room is operated by Can Code Limited in Hong Kong.